Mercure London Staines-upon-Thames Hotel

I recently spent an incredible week at this hotel, and I must say the experience exceeded all my expectations. From the moment I arrived, the staff was friendly, professional, and attentive, ensuring every aspect of my stay was perfect. The room was spotless, spacious, and equipped with everything I needed, including a very comfortable bed that ensured restful nights. The housekeeping team did an excellent job, keeping the room in perfect condition throughout my stay. The hotel offered comfortable and well-maintained facilities, which made my stay very pleasant. While everything was excellent, I did miss having a small fridge in the room, which would have made the experience absolutely perfect. The location was ideal, providing easy access to local attractions while offering a quiet and relaxing environment to unwind. Overall, I cannot recommend this hotel highly enough. Every detail was carefully thought out, making my stay an absolute pleasure. I would not hesitate to return and will definitely recommend it to my friends and family.

Great location. Walking distance from Staines train station one way and the town centre the other. Situated right on the river and easy to find. Good value overall! Check in staff very polite, gave us the room next door when the bathroom light decided it wasn't going to work. Room has everything you'd need and if you need anything more you can just message them on whatsapp. Very clean room, don't understand the lower cleanliness rating at all. Bed linen was spotless, pillows clean and soft, matress clean/new and very comfortable! Bathroom spotless not even a streak or watermark on the mirror. Room temperature easy to control even though there is no air con. Heated towel rack in bathroom will warm the room nicely and the windows open up onto the river giving you a nice breeze. Shower is amazing!

Check in easy luckly we parked in car park as got there in the morning. Staff friendly and room lovely. Bit noisy first thing in the morning as our room was roadside but we only wanted a quick stay over so didn't check in until late in the evening so didn't really get to see restaurant or have breakfast so it suited us for our needs for one night stay. Bed so comfortable 😌

Stayed here 4 nights to visit Thorpe park and a trip into London Camden market and Chinatown had a great time £188 for a classic room for 4 night great value I did ask for a upgrade to a river view but they wanted £400 which is a lot so I didn’t upgrade I normally pay £10/£20 a night anywhere else to upgrade per night great hotel comfy bed very friendly staff had a great nights sleep had the room cleaned daily and fresh milk and tea bags I would definitely stay again

Great location for walking the Thames Path. Lovely view of the river. Comfortable bed. Friendly staff. Great value for money. Parking available. Close to train station. Good evening meal.